The Golden Method for Complaint Resolution Online Video Training is for You If"

• You oversee Customer Care, Consumer Affairs, a Call Center, or Customer Service Operations and you want to position your employees to more effectively respond to complaints in such a way that retains more customers. Order now!

• You want to offer professional development training to your team but don't have the funds to bring in a professional trainer. Order now!

• You have a small, medium, or large home-based agent workforce and you're looking for a proven training to build service consistency, confidence in dealing with difficult customers, and you want every agent to handle complaints in such a way that completely regains customer goodwill. Order now!

• You are finding too many calls are escalated to supervisors. This training gives your people a super-easy 3-step method for diplomatically responding to the customer who demands to speak to management. Order now!

• You are a corporate trainer who wants to deliver a proven complaint handling training to your group. Why create a seminar from scratch when you can use a completely developed and proven curriculum that has a national reputation? Order now!

• You are a Consumer Affairs Department and the employees with the critical responsibility of responding to complaints have had no formal complaint resolution training. Using this multi-media e-learning you can instantly deliver a measurably effective training that inspires a real appreciation for feedback, builds a sense of pride in consumer affairs work, delivers proven tactics for dealing with difficult customers, and positions your employees to respond to complaints with diplomacy and confidence. Order now!

• Your employees “give the store away” when faced with demanding customers or negotiation ploys. The strategies in this dealing with difficult customers training can equip your employees with skills to make good business-sense decisions and consistently settle complaints in a manner that balances the interests of both your customer and your company. Order now!

• You have no “soft skills” training in your Agent New Hire program. You'll have absolutely everything you need to deliver measurably effective training that equips your Agents with skills to build, restore, and strengthen customer relationships for as little as $30 per agent. Order now!

• Your employees have challenges dealing with demanding, irate, or unreasonable customers. This will be a thing of the past once you deliver our proven tips, tactics, and techniques for diffusing anger, communicating with diplomacy and tact, and call control. Order now!

• Your employees are resolving customers’ problems and complaints, yet a large percentage of seemingly satisfied complainants don’t make future purchases. We believe you can introduce a company-wide complaint response strategy that completely restores customer confidence in your brand and results in a 95% retention rate among complainants by using our training. Order now!

• You absolutely loved Myra Golden's best-selling book, Beyond WOW, and you want to bring the Beyond WOW culture to your organization. Order now!

• You are raving Myra Golden fan and want to continue to share her field-tested and proven tips, tactics, and techniques throughout your organization. Order now!

Money Back Guarantee

Like all of our products and services, the Golden Method Online Training is backed by our 100% satisfaction guarantee.

If you do not feel the tips, tactics, and  techniques provided in this training will help you and your employees deal more effectively with difficult customers and handle complaints more effectively, we don't deserve your business and we'll refund every penny. 

If our field-tested strategies don't work for you, just call our offices at 866-873-8419 within three (3) months of your purchase to receive a full refund.

Pricing

This online video seminar is intelligently priced at $1,500. You can download, save, and share this webinar throughout your organization for 12 full months. If  you have 50 employees within your organization take this training, it's like paying just $30  per employee.

One tiny idea could save you thousands of dollars in slashed settlement costs.

 Can you afford to make major blunders and spend more money than you should when common mistakes could be avoided with a low $30  investment per employee in this professional development event? 

You’ll Get These Surprise Bonus Gifts, Too  

These bonuses will assist you in getting your employees to truly adopt and apply the strategies they will receive in the Golden Method training. They'll help you reinforce the major ideas and continually coach your employees to optimal performance.

1. You’ll get Myra Golden’s 20 Fast WOW Telephone Techniques Webinar Recording. This webinar broadcasted just a couple of months ago and was the most well-attended webinar in our company’s history. This is a great “packaged” training to share with new hires and it covers everything from “bein g Gumby to WOW tips to make every caller feel taken care of. A $299 Value!

2. You’ll g et Myra Golden’s best selling book, Beyond WOW in ebook format. The explosive ideas in this book will help you g o beyond the WOW experience to build a profitable base of customers, quickly regain customer goodwill after service mishaps, and even win back customers!  A $20 Value!

3. You’ll get  Myra Golden’s famous Call Monitoring webinar recording. This professional development event will position supervisors and managers to effectively ensure frontline employees truly do adopt and apply the ideas of the Golden Method e-learning course. The webinar delivers practical, easy-to-implement strategies, plus secrets, tips, and techniques to take your quality monitoring to the next level!   A $299 Value!

Pricing

The Golden Method for Complaint Resolution is licensed on an annual basis for $1,500 per company.

• So, if you have 50 employees from your company utilize the subscription that's just $30.00 each. That's almost free!  

• You can pay in one payment by credit card online or you can mail your payment to our corporate offices. 

• You can also be billed monthly for six months.

• Another option is to purchase a 6 month subscription.

   

Purchase Annual Subscription  Now  -  $1,500  

Purchase Annual Subscription on 6 Payment Easy-Pay Plan  - $250/mo for 6 months (Credit Card only)

Purchase 6-Month Subscription  - $899

Take a Test Drive

I just completed the online seminar. It was great Thank you so much for providing this class! This class has certainly motivated me! And I absolutely loved "The Cookie Thief!"

Misha Hammond
Doane Pet Care Consumer Response
Joplin, Missouri